Why Charterhouse?

Our Consultants

The Charterhouse consultants are all highly skilled recruitment specialists with an average of five and a half years industry experience each. We offer continual development for our consultants and support them in studying towards professional REC qualifications to ensure they offer you the best recruitment advice and service.

Our annual staff turnover is less than 7% in an industry where the average is 56% which means our consultants build long term relationships with you.

Our Applicants

As a specialist accountancy and office support recruiter we are able to offer our clients the highest calibre of applicant available for each requirement from our extensive database of pre-screened specialist skilled candidates.

We are constantly enhancing our applicant database via as many means as possible to ensure that we offer our clients the best choice of candidates available in the market. We ensure we can offer our clients a high quality database by using the following ways to generate new applicants:

• Recommendation & Referral (45% of new applicants are recommended to contact Charterhouse by friends, relatives and colleagues)
• Internet Job Boards
• Newspaper Advertising – Specialist, National & Local Publications
• Careers Events & Evenings
• Mail shots (Paper, E-mail & SMS) & Leaflets
• Poster Advertising (railway station, buses)
• Event Sponsorship i.e York Business Awards

Exceptional Service Standards

Quality is at the core of everything we do. We pride ourselves on providing the highest quality service we can and going that extra mile for our clients and our applicants. We monitor the performance of our consultants against a number of quality standards on weekly basis to ensure our higher than industry standards are maintained. We are committed to continual service improvement and collate weekly customer service feedback questionnaires from applicants and clients ensuring that we constantly review and improve this service. We are very proud to be one of the first agencies in the UK to have gained REC Audited status which is an official endorsement of the high standards to which we comply.

Honesty & Communication

In simple terms, if we say we will do something we will do it! If we don't have the right applicant for your vacancy, we will tell you. Our commitment to an honest and open approach is central to our vision and one of our company core values. We will listen to your individual requirements and your dedicated consultant will seek to gain a thorough understanding of your organisation and culture.

For further information contact us